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Core Applications Project for Non-governmental Organisations

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CAP Environments
FM	Rollout	Production
HRM	Rollout	Production

	FAQ
Q1	How to Generate an Electronic Submission for Employer’s Return IR56B – Hardcopy Control List?
Q2	Chinese Name for Electronic Submission (Magnetic Tape) of Employer’s Return IR56B
Q3	Empty Files on the Report Server, after Copying Files to it
Q4	The Oracle pop-up window does not appear, after I log into the System successfully and click on a function.
Q5	If a user uses wrong passwords several times, he would not be able to log in even with a correct password afterwards.
Q6	Timing for Entering Mandatory and Voluntary MPF Element Entry
Q7	The Names Entry in People when Reporting to the IR
Q8	How to print the Chinese version of the IR56B report?
Q9	How to change the Organization Name?
Q10	Why does the IR56F Form not print out the Tel. No.?
Q11	How to effect an MPF increment?
Q12	How to create a new Position and a new Grade in Work Structure?
Q13	How to remove an Employee record?
Q14	Why do some elements of employee terminated after changing People Group Flexfield which affect the payroll calculation finally?
Q15	Why does no system screen popup after click on a responsibility?
Q16	How to maintain Post?
Q17	Why system prompts error when back-dated annual leave entered?
Q18	How can I view the ghost view output?
Q19	Why unconfirmed leave application shown in Manpower Resource Listing?
Q20	Why running concurrent program of “C000 Grade Auto Increment” with error?
Q21	How about if Organization in Position is too long?
Q22	How to handle the change on new bank code for Citibank?
Q23	Why running concurrent program of “Pay Silp Archive (Hong Kong)” with error?
Q24	Why the “Search” function from Manager Self Service disappear?
Q25	In Fixed Asset module of CAP FM system, how to define the default depreciation rules and input depreciation information for an asset?
Q26	In Fixed Asset model of CAP FM system, while I upload asset records through ADI, the system display the “invalid value” message for my account code and can’t upload successfully.? Why?
Q27	How to enable E-mail notification feature for purchasing workflow (e.g. PR/PO approval)?
Q28	How to generate FA journal entries and transfer to GL?
Q29	Are there wrong Chinese labels used in Human Resource Self Service?
Q30	How to renew a contract when it expired with the concurrent request “Leave PTO Carry Over” is done?
Q31	In PO module, I have created a global agreement but another user in another service unit can’t access it for Purchase Order creation, why?
Q32	How to handle records lockup when using the CAP System(s)?
Q33	How to create a new Location data in CAP HRM system?
Q34	How to make a Discoverer report ordered by a “textual” date column?
Q35	In FM FA module, a system behavior is changed from May 2006.